Reframe 5 min read
Executive coaching didn’t work. What are the alternatives?
Most of the time, when coaching didn’t work, the answer is a different coach rather than a different category. The engagement was probably competent. What went wrong is usually fit or plain skill, and a better practitioner would have gotten you further. The rest of this page is for the smaller group who are the exception.
Three things could have gone wrong, and only one points here
- Fit or skill. The person wasn’t good, or wasn’t good for you. It’s the common one, it’s fixable, and the fix is a better practitioner. Ask the next one what they won’t do, and pick someone willing to disagree with you.
- Something clinical underneath. If the difficulty follows you into every room, it isn’t the decision. Depression, an anxiety disorder, trauma, addiction: those don’t respond to good thinking about a job. That’s a licensed profession and mine isn’t it.
- Something structural in the method. That’s the rest of this page.
Where a matter is open, coaching works
By open I mean two or three decent options, no obvious right answer, and an outcome that depends on what you want and what you’re willing to trade. Take the hard role in the new city or keep the good one you have. Nobody outside your life can hand you that answer; it’s a function of your priorities and you’re the only one holding those.
A skilled non-directive practitioner is exactly right here. They ask the question you were avoiding. They notice you keep describing one option in the language of duty and the other in the language of appetite. That’s real work and it’s hard to do well. If your matter is open, go hire one. That’s most of the market, and it’s legitimate.
The same method stops working when a matter is already settled
The non-directive ethic rests on an assumption: your own values are the final authority on your question, so the practitioner’s job is to draw them out rather than add anything of their own. That’s correct when a matter is genuinely open, and it’s what makes the discipline honorable.
It becomes an evasion when a matter isn’t open. Sometimes a thing is settled, the evidence long in. The role isn’t going to change. The numbers have said the same thing for six quarters. Then the person doesn’t need help surfacing values. They need someone to look at the same facts and say what they mean, out loud, in a voice that isn’t their own.
A strictly non-directive practitioner can’t do that, and the reason isn’t inattention; they often see it clearly. They can’t say it because saying it would be directive, and being directive is the thing their discipline asks them to set down. So the observation stays in the room, and the client gets another question, and the question is a good one, and it lands nowhere.
Good questions stop reaching once the role has fused with the person
People in this situation don’t lack answers. They have too many, and they can argue every side of their own decision with unusual skill, which is part of what got them senior.
Somewhere along the way the person fused who they are with what they do, so the role stopped being something they hold and became something they are. Once that fusion is in place it clouds the very decision that most needs to be made clearly, because any honest answer now reads as a verdict on the person.
Elicitation can’t reach that; it asks the fused self to referee its own case. However good the question, it gets answered by the very thing distorting the answer. That’s a limit of the method rather than a failure of anyone’s skill.
Apply one test to anyone who helps you, including me
Does this relationship make the helper more dispensable over time, or less?
An ongoing premium relationship with a thoughtful person is pleasant, a good hour in a hard week, and it can quietly become the very thing it claimed to cure: one more place to bring the decision instead of making it. The decision gets aired regularly, which feels like progress, and it never has to be finished because there’s always another session. Nobody designs this on purpose; it’s what happens when an arrangement has no natural end.
Turn the same test on me. My engagements are bounded on purpose. If you still need me in a year, I haven’t done the thing you paid me for.
What I do instead
Where a matter is genuinely open, I help you think it through, and I don’t invent a verdict to seem useful. Where I think something is settled, I say so and tell you why. You’re free to disagree, and some people do. What I won’t do is hold an opinion back because voicing it would make me directive.
I tell you which of the two I’m doing, so you’re never guessing whether you’re hearing a question or a judgment. I work from Christian conviction, which mostly shows up as a refusal to flatter you or to claim more than I know.
Who this isn’t for
If you want a long-running relationship, weekly accountability, or a performance skill, that’s a coach’s job and a good one is the right choice. If something clinical is underneath, that’s a different profession, and I’ll say so and stop. If you want more structure and harder accountability, I don’t think that’s the problem and I’m not the person who’ll sell it.
Common questions
When is a coach genuinely the better choice?
Often. An open question, a sounding board over months, regular accountability, or building a skill like running a room or handling conflict: a good coach will serve you better than I will, probably for less money. I mean that plainly and not as positioning.
How do I tell whether my matter is open or settled?
Usually by how the arguing feels. Open matters get lighter when you think them through: you narrow the field and you learn something about what you want. Settled matters don’t narrow. You have the same argument with yourself, in the same words you used a year ago. If your case hasn’t changed shape in twelve months, it probably isn’t information you’re missing.
What if I disagree with what you tell me?
Then you disagree, you say so, and we look at it again. I’m giving you my judgment, not a ruling. The thing I’m unwilling to do is stay quiet so you never have to push back.
If the engagement was competent and the decision still hasn’t moved, that’s the conversation to have. One session, one decision, no assumption that anything follows it.
See the Opening →